Privacy Policy

Last update: [6/09/2025]

This privacy notice is provided pursuant to Regulation (EU) 2016/679 (“GDPR”) and current national legislation on the protection of personal data.

IVR S.p.A., with registered office at Via Brughiera III, 1 – Loc. Piano Rosa – 28010 Boca (NO), Italy, acting as Data Controller, wishes to inform users about the methods of collection, use and protection of personal data.

1. Types of data collected

We collect various categories of personal data, including:

  • Browsing data (IP addresses, logs, technical and session cookies).
  • Data provided voluntarily (name, surname, email, telephone, company, position) through contact forms, quote requests, registrations to reserved areas, newsletters or events.
  • Data relating to orders or contracts (billing/shipping addresses, tax data, payment methods).

2. Purpose of processing

Data is processed for the following purposes:

  1. To respond to requests for information or assistance.
  2. To manage quotes, orders and contractual relationships.
  3. To comply with legal, tax and accounting obligations.
  4. To send promotional communications and newsletters (subject to consent).
  5. To improve the browsing experience on the site and our digital services.

3. Legal basis

The processing is based on:

  • Performance of a contract or pre-contractual measures (art. 6.1.b GDPR).
  • Legal obligation (art. 6.1.c GDPR).
  • Explicit consent of the user (art. 6.1.a GDPR).
  • Legitimate interest of the Controller for B2B marketing activities or IT security (art. 6.1.f GDPR).

4. Processing methods

Processing is carried out using IT and paper-based tools, adopting adequate technical and organizational measures to ensure data security and minimize the risks of unauthorized access, loss or disclosure.

5. Data retention

  • Contractual data: up to 10 years from the last transaction.
  • Marketing data: until consent is withdrawn or 24 months from the last useful contact.
  • Technical browsing data: according to the terms provided in the cookie policy.

6. Communication and recipients

Data may be communicated to:

  • Internal personnel authorized to process data.
  • IT service providers, hosting, shipping, legal and tax consultants.
  • Competent public authorities, if required by law.

Disclosure of data to unidentified parties is not envisaged.

7. Extra-EU transfer

Some cloud or mailing services may involve extra-EU transfers. In these cases, IVR S.p.A. guarantees the adoption of adequate contractual safeguards (e.g. Standard Contractual Clauses approved by the European Commission).

8. Rights of data subjects

Users may exercise at any time the rights provided by the GDPR:

  • Access to personal data.
  • Rectification or updating.
  • Erasure (“right to be forgotten”).
  • Restriction of processing.
  • Data portability.
  • Objection to processing for direct marketing purposes.

Requests should be sent to: privacy@ivrvalvole.it

9. Cookie Policy

The site uses technical, analytical and profiling cookies. For further details and to manage preferences, please refer to the dedicated Cookie Policy.

10. Changes

This privacy notice may be updated. Users are invited to consult it periodically to stay informed of any changes.