The European Union with the General Data Protection Regulation (GDPR), which will be effective as of 25 May 2018, wants to protect fundamental privacy rights for every citizen residing within the EU.

EU residents will now have a say in what, how, why, where and when their personal data is used, processed or destroyed. This clarifies how EU personal data laws apply beyond the borders of the EU itself.

IVR S.p.A. fully understands its role in respecting the rights of its users in respect of privacy and data protection and ensures that it complies with the GDPR through its web platform. IVR S.p.A. will endeavour to renew and update your privacy policy regularly in order to ensure that the privacy of your users is protected in accordance with the regulations.


IVR S.p.A. may collect information from customers and other users through your website (collectively referred to as "Users").

We are firmly committed to protecting the privacy, confidentiality, accuracy and security of your personal information.

Personal information collected includes any factual or subjective information, whether or not recorded, about an identifiable individual.

This includes information in any form.

Personal information does not include aggregate information that cannot be associated with a specific person or the name, title, business address and telephone number of an employee of an organisation.

Principle 1 - Responsibility

IVR S.p.A. is responsible for the protection of all personal information in its possession or under its control, including personal information that has been transferred to third parties for any purpose.

We will not sell, trade or rent any of our users' personal information to third parties without your consent.

Principle 2 - Identifying Purposes

The purpose(s) for collecting any information from our users will be made clear before the information is collected.

In general, IVR S.p.A. collects personal information only for the following purposes:

To provide requested information.

To establish and maintain responsible business relationships with customers to provide ongoing service.

To understand customer needs and preferences. For example, to maintain a record of IVR products purchased in the past.

To meet legal and regulatory requirements. For example, IVR S.p.A. may collect personal information to comply with government regulations.

Additional purposes for collecting personal information may be identified by an individual before or at the time of collection.

If you would like to be added to or removed from our e-mail list, please send us an e-mail to:

Principle 3 - Consent

IVR S.p.A. requests permission to use the information collected for business development and marketing purposes.

Personal information such as name, address and email address is collected on a voluntary and consensual basis.

We will always obtain permission via an OPT IN consent from our users before sending them our newsletter and other materials.

IVR S.p.A. will obtain consent, either before or at the time the information is collected, for the use or disclosure of personal information about an individual.

An individual may provide consent to the collection, use and disclosure of personal information about themselves expressly or by implication.

Principle 4 - Limited Collection

Any personal information we collect from Users will be limited to the purposes necessary for the identified purpose.

We will not collect more information than is necessary to fulfil the purpose identified by Users.

Principle 5 - Limit use, disclosure and retention

Your personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law.

We will retain your personal information only as long as necessary to fulfill the purpose identified to you or until you contact IVR SpA at to remove your information from our database or marketing list.

In order to opt-out of receiving any future communications or service offers you may contact us by email at

Principle 6 - Accuracy

We will keep our Users' personal information accurate, complete and up to date as necessary for the purposes for which such information will be used.

We give you the opportunity to update the personal information you have provided.

If you need to change the personal information you have previously provided, please contact us at

Principle 7 - Safeguards

Users' personal information must be protected with appropriate security measures due to the level of sensitivity of the information.

Our employees are required to comply with our policy on the security of personal information.

In addition, all employees are required to comply with the privacy standards we have established.

Unauthorised access and/or disclosure of your personal information by an employee of IVR S.p.A. is strictly prohibited.

Principle 8 - Openness

We will provide and make readily available to Users, information about our policies, procedures and practices relating to how we handle personal information.

Principle 9 - User Access

Upon request, a User shall be informed of the existence, use and disclosure of his/her personal information and shall have access to that information.

A User may verify the accuracy and completeness of the information and amend it as appropriate. If you request access to personal information you have previously provided, kindly contact

Principle 10 - Compliance

A user may forward any questions or requests regarding compliance with these privacy principles to our privacy contact at