Quality Policy

IVR S.p.A., known and appreciated internationally as a manufacturer of ball valves for water, gas and industry, has continued its path of innovation for over 30 years. Innovation, Value and Research have always been reference points for the Organization and, for these reasons, IVR S.p.A. has decided to adopt a quality management system compliant with the UNI EN ISO 9001:2015 standard.

The Organization is committed to ensuring compliance with applicable laws and regulations in force. Compliance also concerns adherence to national and international technical standards and specifications agreed with the Customer, compatible with the product characteristics, including the mandatory requirements of Directive 2014/68/EU “PED”.

IVR S.p.A. identifies, monitors and periodically reviews the factors of the internal and external context in which it operates, as well as the interested parties in order to understand their needs and meet their expectations:

  • Customers and potential customers;
  • Suppliers and collaborators;
  • Internal personnel;
  • Banks and insurance companies;
  • Legal authorities;
  • Environment, territory and community;
  • Direct and sector competitors;
  • Infrastructure.

 

The Organization declares its intention to implement, involving all personnel, initiatives aimed at achieving the following objectives:

  • Complete and timely satisfaction of Customer requests;
  • Improvement of production processes in order to meet the needs of Customers and suppliers;
  • Design, produce and sell products with high qualitative, technical and innovative content;
  • Constant improvement of the adopted management system in order to improve internal production efficiency;
  • Implementation of research and development on new products;
  • Continuous monitoring of production and management processes aimed at pursuing efficiency objectives expressed by indicators;
  • Implementation of a management system that evaluates risks and opportunities.

 

The Organization is committed to satisfying all mandatory and applicable requirements for products and compliance with laws and regulations so that work activities are carried out in compliance with Customer requirements and for the protection of the health and safety of all personnel, keeping work equipment efficient and ensuring healthy conditions in the workplace.

Management is committed to continuously reviewing the adequacy, effectiveness and improvement of the quality management system and the product offered, in order to constantly ensure Customer satisfaction.

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